Responsibilities:
Customer Assistance: Provide exceptional customer service by guiding clients through the loan application process, answering their questions, and addressing any concerns they may have.
Loan Evaluation: Assess customers’ financial backgrounds, including credit history, income, and debt-to-income ratio, to determine their eligibility for auto loans.
Loan Options: Educate customers about different loan products available to them, including interest rates, loan terms, and repayment options, and help them select the best option for their needs.
Application Processing: Collect and review loan applications, verifying all necessary information and documentation. Work closely with underwriters to ensure timely processing and approval of loans.
Compliance: Ensure compliance with all applicable regulations and internal policies throughout the loan application and approval process.
Relationship Management: Build and maintain strong relationships with customers, dealerships, and other stakeholders in the auto financing industry.
Sales Support: Collaborate with sales teams to facilitate the financing process and provide support as needed to close deals.
Follow-Up: Follow up with customers to provide updates on their loan applications, address any additional requirements, and assist with any post-closing inquiries.
Working Conditions:
Auto loan officers typically work in office settings, often within financial institutions such as banks, credit unions, or auto financing companies. The role may involve occasional travel to meet with clients or attend industry events.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] or [email protected] using the Job Position and their preferred location as the subject of the mail
